Privacy Policy

Privacy Policy

Effective Date: 10/01/24

United by Sobriety ("we," "us," "our") respects your privacy and is committed to protecting the personal information you share with us through our Shopify store and website ("Site"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our Site and make purchases.

By accessing or using our Site, you agree to the collection and use of information as outlined in this Privacy Policy.

1. Information We Collect

When you visit our Site or make a purchase, we may collect the following types of information:

Personal Information: This includes your name, email address, billing and shipping address, phone number, payment details, and other information you provide when making a purchase or creating an account.
Device Information: We automatically collect information about your device when you visit our Site, including your IP address, browser type, time zone, and some cookies installed on your device.
Order Information: When you make a purchase or attempt to make a purchase, we collect details related to your order, including the products purchased, payment method, and shipping details.
Cookies and Tracking: We use cookies and similar tracking technologies to enhance your browsing experience, such as remembering items in your cart and analyzing how you interact with our Site.

2. How We Use Your Information

We may use the information we collect for various purposes, including:

Processing and Fulfilling Orders: To process your orders, deliver products, and communicate with you about your order status.
Customer Support: To respond to your inquiries and provide customer support.
Marketing and Communication: To send you promotional materials, offers, and updates (only if you opt in). You can opt out of marketing communications at any time.
Improving Our Site: To analyze trends and user behavior to improve our Site's functionality and enhance the shopping experience.
Security and Fraud Prevention: To monitor and protect against unauthorized transactions, security breaches, and fraudulent activity.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with third parties in the following situations:

Service Providers: We may share your information with trusted service providers who help us operate our Site, process payments, ship products, or analyze Site data.
Shopify: Our store is hosted on Shopify. They provide us with the online e-commerce platform that allows us to sell our products. Your data is stored through Shopify’s data storage, databases, and the Shopify application.
Legal Requirements: We may disclose your information if required by law, such as in response to a subpoena or legal process, or to protect our rights or the rights of others.

4. Data Security

We take reasonable precautions to protect your personal information from loss, theft, unauthorized access, or misuse. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: You have the right to request access to the personal information we hold about you.
Correction: You may request corrections to any inaccuracies in your personal data.
Deletion: You may request the deletion of your personal information, subject to certain legal obligations.
Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions in the emails we send or by contacting us directly.

6. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party sites. We recommend you review the privacy policies of any external sites you visit.

7. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your shopping experience. You can choose to disable cookies through your browser settings, but doing so may limit the functionality of our Site.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the updated version will take effect upon posting. We encourage you to review this policy regularly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

Email: support@unitedbysobriety.com